Savings

Everyone's better off when savings are made simple
Virgin Money - Home

Savings

Everyone's better off when savings are made simple

Online Maturity Process

Ready to start? Review your options on maturity by selecting 'Customer sign on' at the top right of this page. Log in, select your maturing account, then review the options available to you.

Unsure of how to provide your maturity instructions? Let us guide you through our online maturity process in a few simple steps. If you're having problems using our online systems, please visit technical help.

  • Once you’ve logged onto your account, you will see this screen confirming your account is approaching maturity. Click ‘view’.

your accounts screen, showing accounts that are approaching maturity
  • This screen shows your projected balance on maturity, and provides an overview of your options on maturity. Click 'next' to navigate through the screens, and view the new products available to you.

my options screen
  • You can choose to reinvest your money into a new Cash ISA, or split it between a Cash ISA and a variable rate non Cash ISA. This is useful if you wanted to withdraw some of your money after maturity, for example your interest. Remember, any funds transferred into a non Cash ISA will lose their tax-free status.

    Alternatively if you wish to withdraw your funds or transfer your Cash ISA to another provider following maturity, click cancel and allow your E-ISA to mature.

my options screen, showing account options for reinvestment
  • If you've chosen to split your money between two accounts, you will be asked to enter an amount for one of them, and the remaining balance will be transferred to the other. The 'remaining balance' will include your accumulated interest. Once you complete, click ‘next’.

my options screen, showing fund transfer options
  • You will then be asked how you would like your interest to be paid, once you have chosen, click ‘next’.

my options screen, showing interest frequency options of monthly and annual payment
  • This is the final step. Simply review your instructions, and once you're happy click 'submit'.

my options screen, showing confirmation of your selection
  • You will receive the following message to confirm this has been completed.

my options screen, showing success message
  • Your account will change from red to green to confirm your maturity instructions have been given.

my options screen, showing the matured account has had maturity instructions applied to it
  • If you want to review your maturity instructions at a later date, simply log-in then click 'view' on your maturing account. If you wish to change your instructions, you can do so any time before maturity by clicking 'amend'.

my options screen, showing choice of amending your instructions at any time before maturity
© Virgin Money 2013